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I love the clean look of their slabs! I got most of my standard/basic orders in right before they paused those tiers… which they paused due to backlog and not meeting stated times. So, ordered on 4/8, got there shortly after… and most of the orders have been sitting in “order prep” or “image processing” since. Forms have it as roughly double time (so 30 days is closer to 60).
So backed up, but not as bad as PSA. However, their cheaper tiers are temp closes right now, so I would wait (unless a high $ submission – their express ones are still hitting the 5 day mark, we did have one of those and it went through fast.)
No upcharge, nicer slabs, and so much lack of transparency, I refuse to use PSA anymore myself. (Personal risk I know, it does still have the liquidity.) However, the one TAG slab we listed for sale, sold same day – so it has gained enough steam to be able to sell at comparable prices.